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Pete, Engineer
Category: GPS
Satisfied Customers: 18093
Experience:  Over 16 years experience installing and repairing electronics.
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I'm trying to update my voice 2. The yardage is off. When I

Customer Question

I'm trying to update my voice 2. The yardage is off. When I try to do the update it says failed to find device and also last device malfunctioned. How can I update my voice 2? I have the same problem with my VS4.
JA: What's the make/model of your GPS unit? How old is it?
Customer: Golf Buddy Voice 2. Less than six months.
JA: What happened right before this popped up?
Customer: What popped up?
JA: What troubleshooting have you tried?
Customer: I can not get online as the system will not recognize the unit
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No. I just want to be able to use the unit.
Submitted: 2 months ago.
Category: GPS
Expert:  Pete replied 2 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

If the update fails, uninstall the previous version and download the latest version from the GolfBuddy website (

If the latest version still won't install, then you can return the device to GB to have the software reinstalled at a service center:

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