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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 18093
Experience:  Over 16 years experience installing and repairing electronics.
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I'm trying to update my voice 2. The yardage is off. When I

Customer Question

I'm trying to update my voice 2. The yardage is off. When I try to do the update it says failed to find device and also last device malfunctioned. How can I update my voice 2? I have the same problem with my VS4.
JA: What's the make/model of your GPS unit? How old is it?
Customer: Golf Buddy Voice 2. Less than six months.
JA: What happened right before this popped up?
Customer: What popped up?
JA: What troubleshooting have you tried?
Customer: I can not get online as the system will not recognize the unit
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No. I just want to be able to use the unit.
Submitted: 2 months ago.
Category: GPS
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

If the update fails, uninstall the previous version and download the latest version from the GolfBuddy website (www.gpsgolfbuddy.com)

If the latest version still won't install, then you can return the device to GB to have the software reinstalled at a service center:

http://html.golfbuddygps.com/Help/USA/returns/rmarequest.html

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