GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hello,I am Pete, and I'll be happy to assist with your question today.
Under certain circumstances, your Forerunner device may either fail to boot to the main menu screen, or may not be recognized as a USB device when connected to a computer. If this occurs, the device can be forced into mass storage mode, allowing it to be seen by the computer and Garmin applications.
To force a Forerunner into mass storage mode:
Let me know if that works?
Do you have another USB cable that you can try?