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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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My Nuvi 2598LMTHD is frozen. It is a 2598LMTHD, It is frozen

Customer Question

My Nuvi 2598LMTHD is frozen.
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: It is a 2598LMTHD
JA: What happened right before this popped up?
Customer: It is frozen with the word GARMIN and nothing else. I can't get any maps or even turn it off.
JA: What troubleshooting have you tried?
Customer: Nothing
JA: Is there anything else the GPS Technician should be aware of?
Customer: NO
Submitted: 3 months ago.
Category: GPS
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Try holding down the Power button for at least 30 seconds. See if that shuts it Off. If not, you have a serious problem with the device. Let me know how it goes, please, so that I may advise you further.