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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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My gpsmap 545 can no longer detect any satelittes. it will

Customer Question

my gpsmap 545 can no longer detect any satelittes. it will power up but shows my boat in a fixed position
JA: What's the make/model of your GPS unit? How old is it?
Customer: probably 10 years old 12v005006
JA: What happened right before this popped up?
Customer: nothing it just stopped working showing no movement of my boat and just shows my boat located about 200 meters outside of our harbour
JA: What troubleshooting have you tried?
Customer: went to settings snd checked the configuration and showed no satelights. it also asked if the date was correct and are you close to the location that it showes. the date was incorrect but close to the harbour position
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: GPS
Expert:  Richard replied 3 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the power to the unit and wait 10 minutes.

Connect the power and tell me if it now detects any satellites please

Thank you

Customer: replied 3 months ago.
i have done that several times over a couple of days and still no detection
Customer: replied 3 months ago.
another 26.00 for a phone call. this is not working for me. please refund my money and i will tke my problem elsewhere. you are of no help
Expert:  Richard replied 3 months ago.

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

It is a pity you decided to reply in that way, you can get your refund here