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crash2199
crash2199, Technician
Category: GPS
Satisfied Customers: 19434
Experience:  10+ years
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To connect forerunner 15 to garmin connect, forerunner 15.

Customer Question

to connect forerunner 15 to garmin connect
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: forerunner 15. under 1 year
JA: What happened right before this popped up?
Customer: I don't understand your ?
JA: What troubleshooting have you tried?
Customer: the app wants Bluetooth and I don't believe there is Bluetooth. doesn't recognize usb
JA: Is there anything else the GPS Technician should be aware of?
Customer: not that I know of
Submitted: 2 months ago.
Category: GPS
Expert:  crash2199 replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 2 months ago.

The GPS will connect to your computer via USB cable

Customer: replied 2 months ago.
It doesn't recognize it
Expert:  crash2199 replied 2 months ago.

Is it a PC or Mac?

Customer: replied 2 months ago.
Pc
Expert:  crash2199 replied 2 months ago.

Did you try different USB ports on your computer?

Expert:  crash2199 replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.