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Josh, Support Specialist
Category: GPS
Satisfied Customers: 19367
Experience:  5 years as Network Admin, 10+ years of IT support
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What do i do if my account is disabled, runner 2, i tried

Customer Question

what do i do if my account is disabled
JA: What's the make/model of your GPS unit? How old is it?
Customer: runner 2
JA: What happened right before this popped up?
Customer: i tried putting in my password ***** it kept being wrong until i got the right password
JA: What troubleshooting have you tried?
Customer: nothing i don't now how we just got it
JA: Is there anything else important you think the GPS Technician should know?
Customer: no
Submitted: 2 months ago.
Category: GPS
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Which account are you referring to?

Customer: replied 2 months ago.
runner 2
Customer: replied 2 months ago.
my account that i sign in with
Expert:  Josh replied 2 months ago.

In order to fix a disabled account, you will need to call Garmin to fix it.

Their number is *****

Expert:  Josh replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.