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crash2199
crash2199, Technician
Category: GPS
Satisfied Customers: 19360
Experience:  10+ years
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My spring loaded charger broke..how can i purchase a new one

Customer Question

my spring loaded charger broke..how can i purchase a new one or fix the one i have ?
JA: What's the make/model of your GPS unit? How old is it?
Customer: I believe it's an basic S1 about 1 1/2 years old.
JA: What happened right before this popped up?
Customer: the watch works fine ..the spring loaded connector snapped and it won't stay connected to the watch.
JA: What troubleshooting have you tried?
Customer: it won't stay in place to charge...the charger works but it won't stay on the watch.
JA: Is there anything else the GPS Technician should be aware of?
Customer: no...except that i must have sold more than a dozen of your watch's @ my golf club where i an a director.
Submitted: 2 months ago.
Category: GPS
Expert:  crash2199 replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 2 months ago.

It can be repaired by Garmin through their out of warranty process and it will cost $79 for the repair (flat rate)

Click here: https://my.garmin.com/rma/en-US/repair/repairLanding

Follow the prompts to start the repair process

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.