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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8713
Experience:  Using & Working with GPS systems for 10+ years
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How to update garminnuvi1450, nuvi 1450 23f423550, address

Customer Question

how to update garminnuvi1450
JA: What's the make/model of your GPS unit? How old is it?
Customer: nuvi 1450 23f423550
JA: What happened right before this popped up?
Customer: address not found
JA: What troubleshooting have you tried?
Customer: trying clearing out old addresses
JA: Is there anything else the GPS Technician should be aware of?
Customer: it keep telling me address not found
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was the device last used SUCCESSFULLY?

2) The AGE of the device?

3) Do you have a USB cable for connecting the device to a computer?

Please REPLY using the box below and the SEND button.
IMPORTANT NOTE
: If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Customer: replied 1 month ago.
the device is 4years old it was used three months ago yes i have a cord
Expert:  Greg A. replied 1 month ago.

OK - very good.

Is the device FULLY charged, and does the computer we will be connecting it to have a VERY HIGH SPEED connection to the internet?

Also, what type of computer is this (windows, mac, etc.)?

Expert:  Greg A. replied 1 month ago.

Another question for you:

If you have the device with you and it powers up successfully, please check the Map Info screen, and tell me EXACTLY what you see on that screen.

To reach that screen, start at the MAIN screen, and touch Tools, then Settings, then Map, then the Map Info (or just Info) button.

Let me know what you see - including ALL LINES of TEXT, and ANY "icons".

Thanks

Expert:  Greg A. replied 1 month ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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