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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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I received a Garmin as a gift and I'm trying to download the

Customer Question

I received a Garmin as a gift and I'm trying to download the software and get it registered. I guess I need a registration key, but I'm being asked to pay for driver updates. Is that necessary?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: It is a nuvi55LM, and I got it for Christmas 2015.
JA: What happened right before this popped up?
Customer: before what popped up
JA: What troubleshooting have you tried?
Customer: I don't know what to troubleshoot. I haven't gotten through the download and registration
JA: Is there anything else the GPS Technician should be aware of?
Customer: no
Submitted: 5 months ago.
Category: GPS
Expert:  Rusty replied 5 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 5 months ago.

Look at the address bar in your internet browser. Tell me what you see after HTTP:// and before ".com".

Expert:  Rusty replied 5 months ago.

Are you not able to see my info request?