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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 37670
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My sky caddie will not pick up any course that I wish to

Customer Question

Hi, my sky caddie will not pick up any course that I wish to play since I updated my package for this year. Can you help. Please
JA: What's the make/model of your GPS unit? How old is it?
Customer: Sky caddie GPS watch 2 years old, worked ok during first year
JA: What happened right before this popped up?
Customer: Each time I make sure the GPS is on and try to find whichever course the search times out
JA: What troubleshooting have you tried?
Customer: reset by pressing all 4 buttons together, nothing changed. tried fully charging. nothing else on the web was making it any clearer
JA: Is there anything else the GPS Technician should be aware of?
Customer: don't think so
Submitted: 4 months ago.
Category: GPS
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Hold the power button to off for 60 seconds.

Release, then turn on the caddie and check how it now functions.

Let me know the results please

Thank you