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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 38379
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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Garmin drive 60 does not charge in car or home, Garvin

Customer Question

garmin drive 60 does not charge in car or home
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Garvin drives 60 is brand-new
JA: What happened right before this popped up?
Customer: The battery simply went dead
JA: What troubleshooting have you tried?
Customer: Plugged into power source at home as the unit would not charge in the car
JA: Is there anything else important you think the GPS Technician should know?
Customer: The device seems to be working fine other than the charging issue
Submitted: 5 months ago.
Category: GPS
Expert:  Richard replied 5 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Garmin and hold the power button to off for 60 seconds.

Release, then connect the charger and turn on the unit and try to charge it.

Let me know the results please

Thank you

Expert:  Richard replied 5 months ago.

Richard