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Pete, Engineer
Category: GPS
Satisfied Customers: 18129
Experience:  Over 16 years experience installing and repairing electronics.
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My garmin says phone passkey is 123456 and then won't

Customer Question

My garmin says phone passkey is 123456 and then won't connect to my iPad as usual
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Garmin 520 bought July 2013
JA: What happened right before this popped up?
Customer: I just switched the Garmin on for the ride and it came up I bypassed it a few times and then the Garmin worked and recorded the ride but I can't upload it onto Garmin connect on my iPad. Every time I reboot it it comes up with a different number
JA: What troubleshooting have you tried?
Customer: Checked Bluetooth is switched on both devices and tried to get them to connect. Rebooted a couple of times to no avail
JA: Is there anything else the GPS Technician should be aware of?
Customer: Not that I know of
Submitted: 5 months ago.
Category: GPS
Expert:  Pete replied 5 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 5 months ago.

Ensure the software on both devices is fully updated.

Restart both devices.

Disconnect any other Bluetooth connections.

Let me know if you are then able to connect successfully?

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