GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hello,I am Pete, and I'll be happy to assist with your question today.
You will need to ensure your browser and plugin are up to date.
What version of Safari and Firefox are you using?
You could try using the Google Chrome browser - let me know if this works:
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Garmin announced a couple of years ago that the irplugin was being abandoned, so there will be no updates or fixes for new browsers.
You can no longer use the plugin on your computer, however you can still use the Garmin WebUpdater software on your computer: