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Tomtom go620 i just tried to update wi fi went dead and lost
tomtom go620 i just tried to update wi fi went dead and lost all maps … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
339 satisfied customers
I am trying to manage my tom tom navibation device from a different
I am trying to manage my tom tom navibation device from a different computer. I have downloaded Tom Tom home and have the latest 10.6.8 mac operating system. I have logged in successfully on the web p… read more
cpugeek
cpugeek
IT Manager
Master's Degree
164 satisfied customers
I want to update my maps. I have correctly inserted the SD
I want to update my maps. I have correctly inserted the SD card and connected my device to the computer. When I try to update the maps I receive the message, "You are not connected to the computer. Ho… read more
Dustin
Dustin
Senior Technician
844 satisfied customers
My Tomtom has been working fine until today. When I turn it
My Tomtom has been working fine until today. When I turn it on I get a blue field with a picture of the devise and a big red and white 'X' blinking on and off. What do I need to do?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
37,529 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I recently purchased (my daughter did all the back-up and set-up)
I recently purchased (my daughter did all the back-up and set-up) a USA TomTom Maps subscription. Once finished with the install all that comes up is Guam maps. All information, favorites, POI's, rece… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
tomtom gps I have a Tom Tom GPS that is couple of years
tomtom gps I have a Tom Tom GPS that is couple of years old and I would like to bring it for use in Australia Just wonder Can I load it with the Australia map and if so Where I can buy it… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I am trying to update the maps on my TomTom One. I have
I am trying to update the maps on my TomTom One. I have gotten into the home program however, when instructed to plug in my device to the computer and turn it on, nothing happens and I note on the bot… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
Computer doesnt pick up my tomtom Via when connected
I just bought a tomtom, the via 1435TM (At least that's what I paid for...), and the satellites won't connect. I downloaded the mytomtom application, but the tomtom is not even picked up by my compute… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
How do I unistall maps in my tomtom one xxl.. all I get is a
How do I unistall maps in my tomtom one xxl.. all I get is a white screen and then if I can get a map to come up it says can't use this map on this device… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
My Tom-tom is several years old. I know it needs updating.
My Tom-tom is several years old. I know it needs updating. For the first time, Saturday, I sought an address that was not in the GPS. I do not feel I know enough nor have enough equipment to update on… read more
Steve G.
Steve G.
Technician
815 satisfied customers
I cannot download maps to my TomTom. It says that there is
I cannot download maps to my TomTom. It says that there is not enough space but at the same time says there are no maps on the GPS. It is XL340 with life time updates. What do i do?… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I want to download a new map. I lost just my Tom Tom Go 910
I want to download a new map. I lost just my Tom Tom Go 910 USB port connector and ordered a replacement "Tom Tom 510 710 715 910 GPS Home Mount Dock" from a third party - TOP1RATEDSELLER. When I conn… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I have a Tom Tom One and cannot get the computer to recognise
I have a Tom Tom One and cannot get the computer to recognise it when connected. The message on TomTom HOME is No device connected. How can I get the HOME to recognise the Tom Tom… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I have a Tom Tom (Model XXL) purchased in July 2010 with a
I have a Tom Tom (Model XXL) purchased in July 2010 with a Life Time Maps Update subscription. When I connect my Tom Tom to the USB port on my computer my Tom Tom display shows a Tom Tom connected to … read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
early this year I bought a European map to download onto my
early this year I bought a European map to download onto my tom tom. It was unsuccessful and with your technicians help I downloaded the Australian Map onto my computer. We went on our trip to Europe … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I have a TOM TOM XL 335.S. I turn it on, touch the screen and
I have a TOM TOM XL 335.S. I turn it on, touch the screen and it goes the LEGAL NOTICE, I press AGREE and nothing happens ,it freezes on the LEGAL NOTICE. I have tried turning it off and restarting bu… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Ive been using One XL for some time w/o problems. However,
I've been using One XL for some time w/o problems. However, today, when trying to enter a new street and house number, I get city: Yona GU Chalan Pago GU When I type in Niantic after city:, I get Nimi… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,610 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

844 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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