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Related GPS Questions
I am unable to install tomtom home page, It's not very old,
It's not very old, I tried to install home2 again but it wouldn't except my password. I changed it twice ad it wouldn't except it. I uninstalled it frpm mu computer and tried to reinstall it agan using the informaton available in the container it came in and the web sites are not avaable. had a previous tomtom and purchesed a new one and didn't register it in home 2.. I have maps that ore 9 months old. I am not sure which model of tomtom I have … read more
Dustin
Dustin
Senior Technician
16,911 satisfied customers
I want to get the device started and it keeps saying no maps
I want to get the device started and it keeps saying no maps are available. I just purchased the maps and I don't see them anywhere. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
I bought a map service online but the system will not
I bought a map service online but the system will not download. I get the error message 'no maps found. … read more
Dustin
Dustin
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16,911 satisfied customers
I want to update my maps. I have correctly inserted the SD
I want to update my maps. I have correctly inserted the SD card and connected my device to the computer. When I try to update the maps I receive the message, "You are not connected to the computer. Ho… read more
Dustin
Dustin
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I can't get my to update my maps. When I login to my TomTom
I can't get my Tom Tom to update my maps. When I login to my TomTom my device does show that it is connected,… read more
Dustin
Dustin
Senior Technician
16,911 satisfied customers
I've messed up somewhere, can not get my new Tom Tom GO 50S
I've messed up somewhere, can not get my new Tom Tom GO 50S register and down loaded on my computer, when I plug into the computer all I get on the device is MAIN MENU but I can not do anything. Had a… read more
Dustin
Dustin
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i have purchased a TomTom XL 335 SE, its maps need updated
i have purchased a TomTom XL 335 SE, its maps need updated terribly they are super old. I have downloaded TomTom Home but my TomTom when plugged in ask to connect to my computer I push yes and it show… read more
Dustin
Dustin
Senior Technician
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The GPS maps on tom-tom.com/getstarted wont download to my
The GPS maps on tom-tom.com/getstarted won't download to my computer. I have a MacBook Pro and Safari is my browser. The download is all computer code. What do I need to do?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,609 satisfied customers
I bought a TomTom VIA 1535TM and it has free download maps
I bought a TomTom VIA 1535TM and it has free download maps for life. I can't seem to get my maps for my MAC OSX system. The downloads want money.… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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When I try to use the TomTom One software I get a message "Error,
When I try to use the TomTom One software I get a message "Error, TomTomRuntime.exe failed with error 0. Downloading the Software does not fix the problem. What to do next? John G H… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
i WAS UPDATING MY DEVICE AND NOW WHEN I TURN IT ON ALL I HAVE
i WAS UPDATING MY DEVICE AND NOW WHEN I TURN IT ON ALL I HAVE IS A BLACK SCREEN WITH TOMTOM AND THE ICON. CAN NOT GET IT TO GO PAST THAT SCREEN.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
My Tom Tom is only 4 months old. This week I was in a rural
My Tom Tom is only 4 months old. This week I was in a rural area and starting to head home, engaged my destination to my HOME button and it started searching for "waiting for VALID GPS SIGNAL". IT IS … read more
Andy
Andy
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MS Electrical Engineering
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I have downloaded mandatory gps up date, but when I connect
I have downloaded mandatory gps up date, but when I connect my Tom Tom Via 160 In-Car GPS it says that there is no device connected. My laptop gives an audible signal saying that there is a device con… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
I cannot get the mandatory new upgrade to download on to my
I cannot get the mandatory new upgrade to download on to my computer or my tomtom. Charles… read more
BEST-IT-Expert
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I have an Eclipse AVN2210p mkII with TomTom installed in my
I have an Eclipse AVN2210p mkII with TomTom installed in my preowned 2007 Toyota FJ Cruiser. TomTom this week started up with a screen showing that the memory card comes out of the slot and red X flas… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
We have a tomtom via live which has not been used much in the
We have a tomtom via live which has not been used much in the past 11 months. On Tuesday we installed a software upgrade but did not upgrade any maps. We cannot pick up a gps signal either in the car … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I just got the tomtom today and having trouble setting up an
I just got the tomtom today and having trouble setting up an account. Is there a way you are able to help me? I have followed the instructions on the paper and can't figure it out.… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I think I have deleted everything from my TomTom. When I plug
I think I have deleted everything from my TomTom. When I plug it into my computer I get a total blank and the screen won't move past the picture of the TomTom screen. Have I really ruined this NEW Tom… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

16,911 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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