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Rusty, Customer Service
Category: GPS
Satisfied Customers: 5915
Experience:  Over 20 years electronics experience. How may I help you today?
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My GPS does not work anymore. Magellan RoadMate 5330T-LM,

Customer Question

My GPS does not work anymore.
JA: Just to clarify, what's the brand and model of the GPS?
Customer: Magellan RoadMate 5330T-LM
JA: What happened right before this popped up?
Customer: When I pressed the on/off button, mothing happened. It was plugged in the car. It usually works right away. So I waited, then I checked the ligther plug. it is working fine.
JA: What troubleshooting have you tried?
Customer: Like what? There is nothing in the manual
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Now I get the Magellan Homepage and it starts to roam for a satellite signal but after a complete turn, it stops and a blank screen
Submitted: 8 months ago.
Category: GPS
Expert:  Rusty replied 8 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 8 months ago.

Plug it into your computer. You should be able to get an update that way, which can fix the problem. Let me know if your computer is unresponsive.