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Richard, Customer Service
Category: GPS
Satisfied Customers: 36801
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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Garmin x40 froze. How do I reset? X40 - one week, Screen

Customer Question

Garmin x40 froze. How do I reset?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: X40 - one week
JA: What happened right before this popped up?
Customer: Screen froze at Time and Date
JA: What troubleshooting have you tried?
Customer: Holding down button. This caused the screen to go blank
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Tried to configure alarm with device using Garmin Connect and was unable to do so
Submitted: 7 months ago.
Category: GPS
Expert:  Richard replied 7 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Hold the power button to off for 60 seconds.

Release, then try to turn on the watch.

Let me know the results please

Thank you

Customer: replied 7 months ago.
It already reset before you got back to me.
Expert:  Richard replied 7 months ago.

ok, it is now functioning correctly?