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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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I purchased a Garmin from a re-sale store. I would like to

Customer Question

I purchased a Garmin from a re-sale store. I would like to use it and I need your support in re-setting the device. Thank you.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: NUVI1490. 23E189466
JA: What happened right before this popped up?
Customer: I was asked for the model number.
JA: What troubleshooting have you tried?
Customer: You are the first.
JA: Thank you.
Customer: You are welcome. Now I need your support in re-setting the Garmin.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Not at this time.
Submitted: 9 months ago.
Category: GPS
Expert:  MasterFixIt replied 9 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

Are you looking to reset it back to factory condition?

Also do you have the communications cable for your Garmin so you can hook it up to your computer?

Sincerely

Tech Michael