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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2470
Experience:  Using & Working with GPS systems for 10+ years
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I have just purchased a GO6200. I have successfully

Customer Question

Hi Pearl. I have just purchased a GO6200. I have successfully downloaded the drive. But the item has a flat battery. I have hooked it up to the computer, have tried direct through Home power with transformer. Does not show any sign of charging.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: TomTom Go 6200.
JA: Have you installed any updates recently?
Customer: I have not been able to connect to anything. After downloading the drive I tried to add the 6200 without success.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's about it thank you.
Submitted: 7 months ago.
Category: GPS
Expert:  Sijad H. replied 7 months ago.

Hi my name is ***** ***** I will be happy to assist you.

While on the charger does the device power up at all?

Have you attempted to charge the device in the vehicle?