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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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I went to purchase a map update and garmin wanted my e-mail

Customer Question

I went to purchase a map update and garmin wanted my e-mail password. Why?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Nuv1255w
JA: How long has this been going on? What troubleshooting have you tried?
Customer: First time I wanted to purchse update is now.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No, I want to pay with my master card.
Submitted: 9 months ago.
Category: GPS
Expert:  Sijad H. replied 9 months ago.

Hi my name is ***** ***** I will gladly be able to assist you.

When purchasing maps for your device, you are required to do that by logging in with a myGarmin account. The account typically has the username of your email address, however, the password ***** ***** the same as your email's password. It would be a password ***** you created. Do you have a myGarmin account?