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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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Thanks, I have a Magellan Roadmate that stopped working and

Customer Question

JA: What's the make/model of your GPS unit? How old is it?
Customer: I have a Magellan Roadmate that stopped working and the screen lights up, but nothing else.
JA: What happened right before this popped up?
Customer: I worked fine then I didn't use it for a month or so and wouldn't go when I tried it again.
JA: What troubleshooting have you tried?
Customer: I've just plugged it in and turned it on and did't want to try opening it not knowing what to do
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No thanks.
Submitted: 6 months ago.
Category: GPS
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Model Name & Number of the device you are working with?

2) The AGE of the device?

3) WHEN was the device last used SUCCESSFULLY and WHEN was this issue first noticed)?

Please use the REPLY box below.

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