How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: GPS
Satisfied Customers: 11697
Experience:  25+ Years Experience in Computers and Electronics. GPS Expert.
Type Your GPS Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I Have a Voigt 2 FitBit and it will not stay on steps. It

Customer Question

I Have a Voigt 2 FitBit and it will not stay on steps. It keeps returninmg to time when I reset it for steps.
JA: What's the make/model of your GPS unit? How old is it?
Customer: It is a vivofit2. It was purchase Sept. 2016.
JA: What happened right before this popped up?
Customer: Was wearing it and it went to time and everytime I reset it to steps in less than a minute it is back to steps.
JA: What troubleshooting have you tried?
Customer: Just resetting it.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: GPS
Expert:  Michael Hannigan replied 6 months ago.

Under device settings you can customize what screens are shown on the device - this is done through garmin connect. That will give you control over what you see when you use the device, but if that doesn't give you exactly what you want, let me know and I will continue to help.

Happy Holidays!
Your satisfaction is my priority.
Please take a moment to rate my service 5 stars and press submit at the top of your question page so I am compensated for my time.
You can reply back at any time, even after rating, if you need additional assistance.