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Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 10794
Experience:  8+ years of professional experience
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Sureshot 750 hero want hold its charge, purchased 7/1/16

Customer Question

sureshot 750 hero want hold its charge
JA: What's the make/model of your GPS unit? How old is it?
Customer: purchased 7/1/16 hero 750x I charge for 12hrs and it runs out after 8 holes
JA: What happened right before this popped up?
Customer: what popped up
JA: What troubleshooting have you tried?
Customer: I don't know of any trouble shooting it wont charge properly
JA: Anything else you want the GPS expert to know before I connect you?
Customer: ni I just want it to charge
Submitted: 6 months ago.
Category: GPS
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That sounds like a defective product... and it is almost surely within its warranty still.

For the warranty terms on Sureshot 750 devices:

which would seem to be either 1 year or 2 years from purchase date, so yours should be covered. That page has the warranty return procedure for SureShot GPS devices on it.

For other SureShot contact information see

the email and phone links at the bottom of that page.

I would say, the symptoms you report are those of device failure within warranty, more specifically a failure in the battery and/or the charging and power systems of the device and/or its charger. Returning it to SureShot GPS for free-within-warranty repair is fully justified.

Good luck with it.