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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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I have a Garmin ant+ stick that came with my forunner 310

Customer Question

I have a Garmin ant+ stick that came with my forunner 310 that doesn't work anymore, what can I do
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: it's a 310xt
JA: What happened right before this popped up?
Customer: nothing, I put the stick in the USB port and the computer doesn't recognize it
JA: What troubleshooting have you tried?
Customer: what troubleshooting can I try you think
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: GPS
Expert:  Greg A. replied 10 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) What is the AGE of the device (and ANT stick)?

2) Has the ANT stick been plugged into a DIFFERENT computer - to see if it is recognized there?

Please use the REPLY box below.