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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2480
Experience:  Using & Working with GPS systems for 10+ years
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How do i update the sd card for tomtom for my 2013 mazda

Customer Question

how do i update the sd card for tomtom for my 2013 mazda cx9
JA: What's the make/model of your GPS unit? How old is it?
Customer: 2013 stock mazda unit
JA: What happened right before this popped up?
Customer: clicked on totom support
JA: What troubleshooting have you tried?
Customer: all ive done is plug the sd card into a card reader and searched for updates
JA: Anything else you want the GPS expert to know before I connect you?
Customer: im just rying to update the sd card for the first time
Submitted: 9 months ago.
Category: GPS
Expert:  Dustin replied 9 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 9 months ago.

So I can help you with your tomtom, I need you to answer the following question.

I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.