GPS

GPS Repair Problems? Ask a GPS Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

GPS

My Garmin Nuvi has been trying to download 2016 maps now for

Customer Question
about 16 hours and has...
My Garmin Nuvi has been trying to download 2016 maps now for about 16 hours and has Quit
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: This is a Nuvi 700 series
JA: What happened right before this popped up?
Customer: It has been running and would say 12 minutes left and then 12 hours left.
JA: What troubleshooting have you tried?
Customer: i have not disconnected it
JA: Anything else you want the GPS expert to know before I connect you?
Customer: None I do not know what to do while it is connected it says do not disconnect
Submitted: 1 year ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 18 minutes by:
11/23/2016
Electronics Technician: GeekGal, Electronics Support Tech replied 1 year ago
GeekGal
GeekGal, Electronics Support Tech
Category: GPS
Satisfied Customers: 1,457
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Good morning! My name is Alison. It would be my pleasure to help you with this.Generally speaking I would never advise that you disconnect until an update is completed, as it can corrupt your Nuvi, but....in this case, it is the only thing that you can do. It sounds as though the software download and/or install has been corrupted. Please disconnect the Nuvi from the computer. Try to power it off and then back on. If it freezes, won't starting or is generally misbehaving, we'll need to a master reset on the unit.

Please note: A master reset will erase all your waypoints or favourites and will restore your unit to the default factory settings.

To perform a Master Reset on your Garmin Nuvi 700 Series

  • Start with the device switched off and unplugged from power.
  • Touch and hold the lower right corner of the screen.
  • Continue touching and holding the lower right hand corner of the screen then press the power button.
  • Release the power button when the device powers on.
  • You will see a new message: Do you really want to erase all user data?
  • Remove your finger from the touchscreen when this message displays.
  • Tap Yes (Button on the right).

Your device will automatically reset. Follow the on screen prompts then take your device outdoors to acquire satellites.

Please give this a try and let me know the results. Thank you!

Ask Your Own GPS Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,491
2,491 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,491 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
I have a 2018 Subaru Outback fitted with a TomTom GPS. My
I have a 2018 Subaru Outback fitted with a TomTom GPS. My old GPS is a Garmin Nuvi. The Favorites back-up is a .gpx file. How do I import this file into the TomTom in a usable form? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Will not hold a charge. Always computer i leave home with it
always computer i leave home with it showing full charge however it dies before 1st hole … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
I tried to download from the net and then it sopped to work.
Second opinion] I tried to download from the net and then it sopped to work. I tried to reset but no success. Now it's completely dead. What can I do other than trow it away??… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
How do I set the time to CST on my 7771T-LMB. Magellan.
how do I set the time to CST on my 7771T-LMB JA: Who makes your GPS? Customer: magellan JA: What have you tried so far with your Magellan? Customer: setting but there is no option for time chaning JA:… read more
Harry
Harry
483 satisfied customers
Have a new GPS Garmin 60, need help instructions confusing.
have a new GPS Garmin 60, need help instructions confusing. downloaded the manuals. need to have some one who can tell me what to do. I have the unit here near the computer. HELP … read more
Greg A.
Greg A.
Engineer
2,491 satisfied customers
Did my nuvi 57 maps get updated after I ran the proper soft
Did my nuvi 57 maps get updated after I ran the proper soft ware Garmin Express? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
50 satisfied customers
I need a replacement battery for golf buddy world.... A09
I need a replacement battery for golf buddy world....Li A09 07? Any idea where to obtain? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My nuvi50LM gps has states missing on it and that is where I
My nuvi50LM gps has states missing on it and that is where I am going to travel … read more
Greg A.
Greg A.
Engineer
2,491 satisfied customers
Cannot pair my GPS to phone for hands free chat GPS & phone
Cannot pair my GPS to phone for hands free chat GPS & phone have been updated … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
How do I change the mobile phone setting to update my
How do I change the mobile phone setting to update my TomTom … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
I have a magellan roadmate 1430 gps that I cant get it to
I have a magellan roadmate 1430 gps that I cant get it to change from some foreign language to english, … read more
Harry
Harry
483 satisfied customers
Not recognized by my laptop 6630T. Box says its android.
wondering if the fact it is wireless does it need to connect to my computer??… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
It snapped and broke at the wrist band. Golf buddy its a
it snapped and broke at the wrist band JA: Who makes your GPS? Customer: golf buddy its a watch gps for golf JA: What have you tried so far with your GPS? Customer: nothing it broke the plastic to con… read more
Harry
Harry
483 satisfied customers
I purchased yourPlatinum Golf Buddy less than two years ago
Hi I purchased yourPlatinum Golf Buddy less than two years ago and it's not working .The GPS when I turn it on doesn't show the golf course I'm at aND WHEN I TRIED TO TALK TO A LIVE CUSTOMER SERVICE p… read more
Harry
Harry
483 satisfied customers
No maps after update. I download tomtom my drive. Twice
no maps after update JA: Did you download all the necessary software for the update (e.g. Garmin Express or WebUpdater)? Customer: I download tomtom my drive JA: How's the Internet connection while up… read more
Harry
Harry
483 satisfied customers
Ive lost my activation code as I had bought this Garmin a
Ive lost my activation code as I had bought this Garmin a few weeks ago and I called Garmin and they reffered me to a an 888 number I had enter the numbers they needed and they had said they could not… read more
Harry
Harry
483 satisfied customers
I am trying to register a new Sureshot air 3 rangefinder.
I am trying to register a new Sureshot air 3 rangefinder. However, I am asked to enter a … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Will not locate satilites. Golf buddy WT5. It worked OK for
It worked OK for about 6 rounds , now it just "searches" … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x