How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 10910
Experience:  8+ years of professional experience
Type Your GPS Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My Garmin nuvi shows "No map data Available" nuvi 1490, on

Customer Question

my Garmin nuvi shows "No map data Available"
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: nuvi 1490
JA: What happened right before this popped up?
Customer: on the trip navigator lost right way for my cat moving and soon stopped working
JA: What troubleshooting have you tried?
Customer: almost nothing
JA: Anything else you want the GPS expert to know before I connect you?
Customer: I stopped by in Radio Shack? but they couldn't be able to chang situation/ As I understood they tried to correct situation from the screen
Submitted: 8 months ago.
Category: GPS
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

First, try going to




Info [or, Map Info ]

and see what maps are listed there, and whether any of them are selected (with a check mark or tick mark on their entry).

If none are selected, select one.

Also note any messages that appear when it is first powered On. They may relate to the problem.

And mention if any map updates have occurred lately, possibly just before this problem appeared.

And I will advise you further as needed and as appropriate to what you see and what happens.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.