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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2470
Experience:  Using & Working with GPS systems for 10+ years
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I have a Nuvi 465 and I am suppose to get free updates and I

Customer Question

I have a Nuvi 465 and I am suppose to get free updates and I connected it to my computer where I thought I was updating, but the screen just keep loading almost non stop What didiI do wrong
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: 465
JA: What happened right before this popped up?
Customer: it's 5 years old but I thought I had lifetime updates
JA: What troubleshooting have you tried?
Customer: nothing as it keep "Loading Maps" on the bottom of the screen
JA: Anything else you want the gps expert to know before I connect you?
Customer: no Just let me know what you want me too
Submitted: 9 months ago.
Category: GPS
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Are you using Garmin Express, or Garmin Connect, or some other means of updating?