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Richard, Customer Service
Category: GPS
Satisfied Customers: 36526
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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Thanks yes. my Bluetooth switched itself off on my vivo

Customer Question

Thanks yes. my Bluetooth switched itself off on my vivo active hr
JA: What's the make/model of your GPS unit? How old is it?
Customer: Month old
JA: What happened right before this popped up?
Customer: garmen vivo active hr
JA: What troubleshooting have you tried?
Customer: don't know what to do
JA: Anything else you want the gps expert to know before I connect you?
Customer: nope thanks
Submitted: 8 months ago.
Category: GPS
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Hold the power button on the Vivo to off for 60 seconds.

Release, then turn on the Vivo and tell me if it now connects please.

Let me know the results please

Thank you