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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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I just bought a garmin nuvi 2757 and i was downloading a new

Customer Question

hi i just bought a garmin nuvi 2757 and i was downloading a new map update and it wont update any further it has said it will be 57 minutes for the last half hour
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: braqnd new i just got it in the mail today i bought it from amazon
JA: What happened right before this popped up?
Customer: it was downloading then stopped
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the gps expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: GPS
Expert:  GeekGal replied 8 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. I'm sorry that yo're having this problem. I know it is very frustrating to have a brand new device give you trouble. It would be my pleasure to assist you with this. Pleas egive me just a moment to pull up my notes on this particular model.

Expert:  GeekGal replied 8 months ago.

Let's start by pressing and holding the power button for 10-15 seconds until the unit turns off. Then wait a few seconds and turn it back on and let em know the results.