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Richard, Customer Service
Category: GPS
Satisfied Customers: 36777
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I can not get off the screen that says ups connected, what

Customer Question

I can not get off the screen that says ups connected , what do I do now.. do I have to go outside for it to work?
JA: What's the make/model of your GPS unit? How old is it?
Customer: it has never been used. roadmate9600-ln gps
JA: What happened right before this popped up?
Customer: I turned it on is all
JA: What troubleshooting have you tried?
Customer: what can I try
JA: Anything else you want the gps expert to know before I connect you?
Customer: just tell me what to do
Submitted: 9 months ago.
Category: GPS
Expert:  Richard replied 9 months ago.

Hi there and welcome

it will need to be inside to best get a signal

If you go outside and wait 10 minutes, does it get a signal?

Please let me know