How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: GPS
Satisfied Customers: 17387
Experience:  Over 16 years experience installing and repairing electronics.
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

I have an Echomap with 7" screen. Used for three boat trips

Customer Question

I have an Echomap with 7" screen. Used for three boat trips so far and everything worked fine. However, today, I could not get any depth readings using navigation chart. Bearing and speed was provided by depth reading was blank. Can you help?
JA: What's the make/model of your GPS unit? How old is it?
Customer: Brand new. Garmin EchoMAP 70 series
JA: What happened right before this popped up?
Customer: Someone named Greg A. gps technician asked me the problem
JA: What troubleshooting have you tried?
Customer: Tunrned Garmin on and off a couple of times. Looked at the transducer, which appears fine. Provides bearing readings and speed readings. No depth readings
JA: Anything else you want the gps expert to know before I connect you?
Customer: Worked fine the first two trips
Submitted: 8 months ago.
Category: GPS
Expert:  Pete replied 8 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 8 months ago.

The device is not getting a signal from the transducer for some reason.

Have you checked the cable connections from the Echomap to the transducer?

Try removing the cable connections and then reattach them again to ensure they are secure.

Let me know if that helps?