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Rusty, Customer Service
Category: GPS
Satisfied Customers: 5905
Experience:  Over 20 years electronics experience. How may I help you today?
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Update my maps. Now there is nothing on my roadmate and I

Customer Question

update my maps. Now there is nothing on my roadmate and I can not select anything.
JA: What's the make/model of your GPS unit? How old is it?
Customer: Roadmate
JA: What happened right before this popped up?
Customer: p/n(###) ###-####001
JA: What troubleshooting have you tried?
Customer: Tried to identify and down load. All I get is the message usb connected
JA: Anything else you want the gps expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: GPS
Expert:  Rusty replied 9 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 9 months ago.

There is a reset button either on the right, left or bottom depending on the model. Press and hold that button until it turns off. Turn it back on, and tell me the results.