GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I hope I can help you with the problem.
First, what computer do you have, please? a Windows PC, or an Apple computer?
And, what version of Windows (or MAC OS X, if an Apple) is running on the computer?
First, find the download you were trying to install from, and delete it altogether.
Second, restart your computer (you can rejoin this conversation later).
Third, go to
once you are logged in again after the restart... and download the
DOWNLOAD FOR WINDOWS
button's download - not the one (a DMG file) for Mac.
Fourth, try running that once it is downloaded, with the Garmin device NOT connected to the computer yet.
If there is an error message again, let me know what it is, please, in full and exactly.