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Richard, Customer Service
Category: GPS
Satisfied Customers: 36826
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I would like to setup or change my password. The email set

Customer Question

I would like to setup or change my password. The email set to me was not in English and I couldn't read it. How can I get my change in englist
JA: What's the make/model of your GPS unit? How old is it?
Customer: BO6422K04422 Release date 1/2016
JA: What happened right before this popped up?
Customer: I was trying to logon into TOMTOM to get my updates
JA: What troubleshooting have you tried?
Customer: I tried to change my password ***** sent me a new password and they sent me these instructions. Chère/Cher [TITRE] [NOM],Vous nous avez demandé de vous rappeler votre mot de passe MonTomTom.Veuillez cliquer sur le lien suivant pour continuer et entrer votre nouveau mot de passe MonTomTom.*****@******.***&frm_check=ff7130de439d22c5519b3b21750bf2241477590598Cordialement,l'équipe TomTom.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: My tomtom was setup as US I don't don't know what changed
Submitted: 9 months ago.
Category: GPS
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you use my link below please to reset your password

Once done, use this new password ***** sign in

Let me know please how you go.