How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: GPS
Satisfied Customers: 17371
Experience:  Over 16 years experience installing and repairing electronics.
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

Lost my voice function on my magellan roadmate, road mate

Customer Question

lost my voice function on my magellan roadmate
JA: What's the make/model of your GPS unit? How old is it?
Customer: road mate rv9365t
JA: What happened right before this popped up?
Customer: nothing. worked the last time I used it a week ago
JA: What troubleshooting have you tried?
Customer: Checked settings and reset to factory settings
JA: Anything else you want the GPS expert to know before I connect you?
Customer: nope
Submitted: 9 months ago.
Category: GPS
Expert:  Pete replied 9 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 months ago.

Can you hear any sound from the Magellan Roadmate at all?

Customer: replied 9 months ago.
Expert:  Pete replied 9 months ago.

Approximately how old is it?

Customer: replied 9 months ago.
18 months
Expert:  Pete replied 9 months ago.

Ok, since the factory reset did not work the Magellan has an internal fault.

Fortunately Magellan's returns policy is very good, so if they are unable to swap it for a replacement for you they will give you a very good deal on a new one:

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.