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crash2199
crash2199, Technician
Category: GPS
Satisfied Customers: 19334
Experience:  10+ years
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How do I update my nevi 2555 LMT - my MacBook Pro has no

Customer Question

How do I update my nevi 2555 LMT - my MacBook Pro has no port, i.e.. USB, etc. Possibly, I am missing a cord for my Nuvi as the screen only comes on when it's on the car charger.
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: Nuvi 2555 LMT - it's less than two - three years old
JA: What happened right before this popped up?
Customer: I downloaded Garmin Express on my laptop MacBook Pro
JA: What troubleshooting have you tried?
Customer: Well, nothing because the instructions tell me to connect to the computer with USB
JA: Anything else you want the GPS expert to know before I connect you?
Customer: It's my first Garmin. Hope there may be a simple solution that I'm just overlooking :)
Submitted: 10 months ago.
Category: GPS
Expert:  crash2199 replied 10 months ago.

Hi!

You can purchase the Mini USB charging from Amazon here: https://www.amazon.com/Garmin-N%C3%BCvi-Nuvi-2555LMT-Cable/dp/B00940DBLW

You will need to connect the GPS unit to your computer and use the Garmin Express program to update.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 10 months ago.
My MacBook Pro does have a USB port. The cable recommended has one mini port and USB. Is there a cable that will connect my GARMIN 2555 LMT to a MacBook Pro with a "mini" type port? Is there an adapter or something that will allow a USB cord to work with my laptop?
Customer: replied 10 months ago.
Ooops - my MacBopk Pro does NOT have a USB port.
Expert:  crash2199 replied 10 months ago.

The Mini USB part goes into the GPS and the USB part goes into your computer. The Macbook Pro does have USB ports on the side.

Expert:  crash2199 replied 10 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Customer: replied 9 months ago.
Josh thank you but I made a mistake - I have a MacBook not a "pro"
Expert:  crash2199 replied 9 months ago.

Thank you for confirming.

You will need to purchase a USB-C to USB adapter to connect your Garmin to your computer.

Expert:  crash2199 replied 9 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.