GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) The FULL Name & Model Number of the device you are working with? I only ask because the numbers you sent look like a "case" part number.
You should be able to find a Serial Number - printed right next to a bar code - and can send that to me too.
Also, depending on the device type, there may be a flip-up part, and the model and serial number sticker will be under that part.
Please use the REPLY box below.
I'm here - please allow a few minutes for me to get some detail for you.
OK - may I ask:
1) What program did you try to download and use and do you have a different computer available (or a friend with one) that could be used?
2) Do you have a USB cable for connecting the device to the computer?
3) Does the device still operate "well", and has decent battery life?