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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2463
Experience:  Using & Working with GPS systems for 10+ years
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I have a tomtom 1605tm since 2014 and it will not turn on

Customer Question

I have a tomtom 1605tm since 2014 and it will not turn on today. I tried charging it to no avail. Seems dead
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: it is a 1605TM GPS and it has not had this problem before
JA: What happened right before this popped up?
Customer: I turned it on and then immediately turned it off and decided to turn it on again but it seemed dead
JA: What troubleshooting have you tried?
Customer: I hooked it to the car charger for a while and them hooked to a USB wall unit to charge it
JA: Anything else you want the GPS expert to know before I connect you?
Customer: That is all
Submitted: 9 months ago.
Category: GPS
Expert:  Greg A. replied 9 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was the device last used SUCCESSFULLY?

2) WHEN did this issue first begin (or was noticed)?

3) Did the device APPEAR to CHARGE - when connected to the power source?