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Ask Viet - Tech Your Own Question
Viet - Tech
Viet - Tech, Electronics Tech
Category: GPS
Satisfied Customers: 37860
Experience:  Troubleshoot consumer electronics devices.
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I want to update my my roadmate, where do I find the model #

Customer Question

I want to update my my roadmate
JA: What's the make/model of your GPS unit? How old is it?
Customer: where do I find the model #
JA: What happened right before this popped up?
Customer: I'm on my laptop with my Magellan plugged into it
JA: What troubleshooting have you tried?
Customer: non and I haven't registered my Roadmate
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: GPS
Expert:  Viet - Tech replied 11 months ago.


I'm sorry about the issue. Please click on the website below:

, then there, sign in with your Magellan account; if you don't have one yet, then use the Sign Up option there

, then plug in your Roadmate device, and follow the instructions there in order to update device / maps.


Please reply at the box below to continue. Thank you,