How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 13535
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your GPS Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have reset the data fields on garmin forerunner 301xt but

Customer Question

JA: Hello. What is your issue regarding?
Customer: I have reset the data fields on garmin forerunner 301xt but garmin will not retain the change
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: forerunner 310xt maybe 6 years old
JA: What happened right before this popped up?
Customer: nothing was working okay however now want to change data fields
JA: What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no that's it
Submitted: 1 year ago.
Category: GPS
Expert:  Dustin replied 1 year ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 year ago.

If it wont retain a charge, you have one of two issues. You either need a new charger, or you need a new battery, or maybe even both.

Especially if you havent replaced the battery in 6 Years!! Its surprising it lasted this long.

You can get a charger here

And you can get a new battery kit here

And heres how to replace it

If you have further questions, let me know

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.