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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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I have a Go 720 and a couple of years ago I tried to

Customer Question

I have a Tom Tom Go 720 and a couple of years ago I tried to download a USA map to unit and lost all my maps blank screen how can I reprogram I did not back up when I tried, I have not used it since can this bee done ERIC
JA: What's the make/model of your GPS unit? How old is it?
Customer: Tom Tom Go 720 M64427B11440 I don't know when I purchased it
JA: What happened right before this popped up?
Customer: Message on screen says no maps found . I am hooked up to my computer
JA: What troubleshooting have you tried?
Customer: None I cannot find out what to do?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Can I talk to somebody by phone It might be easier for me. Not a computer person. Thanks ERIC
Submitted: 9 months ago.
Category: GPS
Expert:  Dustin replied 9 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 9 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.