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Rusty, Customer Service
Category: GPS
Satisfied Customers: 5895
Experience:  Over 20 years electronics experience. How may I help you today?
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I think I need a new battery but can not get the old one

Customer Question

I think I need a new battery but can not get the old one out.
JA: What's the make/model of your GPS unit? How old is it?
Customer: it's a NUVI 2457 LMT
JA: What happened right before this popped up?
Customer: I haven't used it in awhile and it won't turn on. I tried charging the battery.
JA: What troubleshooting have you tried?
Customer: charging the battery in my car. I thought it whould turn on if it were plugged in.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: that's all I know
Submitted: 10 months ago.
Category: GPS
Expert:  Rusty replied 10 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 10 months ago.

You can replace them at home, it's not hard at all. Click here to order a battery, and click here for the instructional video. The battery comes with the tools, so that's all you need to order. Let me know if you have any questions. Please take a moment to rate my service with you today, 3-5 stars. It does not close the question, and you can respond to me and get a reply until it is fixed at no extra charge after rating.