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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 38524
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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WE HAVE A GARMIN DEZL392597 GPS FOR A SEMI TRUCK. hE IS

Customer Question

wE HAVE A GARMIN DEZL392597 GPS FOR A SEMI TRUCK. hE IS DRIVING NOW AND IT SAYS HIS SMARTPHONE LINK IS NOT CONNECTED, AND SAYS SEARCHING FOR SATELLITE - FOR OVER 2 HHOURS AND HE IS IN CITIES, NOT RURAL. WHAT DOES HE NEED TO DO?
Submitted: 1 year ago.
Category: GPS
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the smartphone he is linking it with?

Thank you

Customer: replied 1 year ago.
He doesn't want to link to his iphone - he is a truck driver and wants to just use his gps as a gps in his truck as he's driving, right now, like it's always worked before. It just started giving him these messages instead of showing him the roads to take. He's turned it off and on and it still says this.
Expert:  Richard replied 1 year ago.

Thanks, ***** ***** device go to Settings, Bluetooth and switch this to off

Tell me if it then stops it please

Expert:  Richard replied 1 year ago.

Hi there,

How did you go with this as I never heard back from you.