How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I've owned my tomtom for approx. 5 years without ever

Customer Question

I've owned my tomtom for approx. 5 years without ever installing or using it. It appears as if the battery is dead. Is this likely and if so what do I need to do?
JA: What's the make/model of your GPS unit? How old is it?
Customer: it'd VIA if that helps. I'm not sure, just bought it several years ago to use instead of buying new Garmin because of the price of updates.
JA: What happened right before this popped up?
Customer: Just answer. GPS
JA: What troubleshooting have you tried?
Customer: None, I can't get device to show anything. Is this normal?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Anything would help as I'm completely lost.
Submitted: 1 year ago.
Category: GPS
Expert:  Rusty replied 1 year ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 1 year ago.

What is the model number of your TomTom?