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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2463
Experience:  Using & Working with GPS systems for 10+ years
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I am trying to update the maps on my Garmin Nuvi 1490. I

Customer Question

I am trying to update the maps on my Garmin Nuvi 1490. I have the unit plugged into my computer but need some help.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Nuvi 1490. Maybe 10 years old???
JA: What happened right before this popped up?
Customer: I clicked on a link Q/A where a person had asked the same question and this chat link came up.
JA: What troubleshooting have you tried?
Customer: Nothing yet.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Is it possible to load maps of Italy and Slovenia onto my Garmin, as I will travelling there next month?
Submitted: 10 months ago.
Category: GPS
Expert:  Dustin replied 10 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 10 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Customer: replied 10 months ago.
I have Windows 7
Expert:  Dustin replied 10 months ago.

My apologies for the delay in getting back to you, by the time you responded the next day I was off work.

Did you still need help with this issue?