GPS

GPS Repair Problems? Ask a GPS Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

GPS

I have a garmin zumo 590 lmt and turned it off and within 5

Customer Question
minute tried to turn it...
I have a garmin zumo 590 lmt and turned it off and within 5 minute tried to turn it on but it will not turn on.
It was working normally prior.
I plugged in into my computer and it says its not connected??
Any idea what it could be?
Submitted: 1 year ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 7 hours by:
8/27/2016
Electronics Technician: GeekGal, Electronics Support Tech replied 1 year ago
GeekGal
GeekGal, Electronics Support Tech
Category: GPS
Satisfied Customers: 1,466
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Hi Scott. My name is***** am sorry that you are having this problem. I'll do my best to help. Sometimes this can be caused by a software glitch. If this is the case, then following steps should help:

Note: A master reset will erase all favorites and will restore your device to the default factory settings.

To perform a master reset on a nuvi 2407, 2408, 2507, 2508, 2707, 2708 series, Camper/RV 760, and zumo 590:

  1. Start with the device off and unplugged from power
    • To verify the device is powered off and not in standby mode, touch and hold down the power button until prompted to turn off the device
  2. Touch and hold the lower right hand corner of the display portion of the touchscreen
  3. Power the device on
  4. "System" will appear on the screen for approximately 30 seconds
  5. Remove your finger when the screen displays Loading..."

Another option to perform a master reset for these devices:

  1. Touch View Map
  2. Touch the Speed icon
  3. Touch and hold the speedometer for approximately 5 seconds
  4. Release your touch when the Diagnostics Page displays
  5. Touch Clear all user data
  6. Touch Yes when prompted to "Erase all user data?"

The device will automatically reset. Follow the on screen prompts to set your locale and then place your device in an area with a clear view of the sky until it acquires satellites.

Ask Your Own GPS Question
Electronics Technician: GeekGal, Electronics Support Tech replied 1 year ago

Please give this a try and let me know how it works for you. If this solves the problem, would you mind taking a moment to rate my service? I'd really appreciate it! Without a rating I am not credited for my answer. If this doesn't solve the problem be sure to let me know so we can continue troubleshooting.

Ask Your Own GPS Question
Electronics Technician: GeekGal, Electronics Support Tech replied 1 year ago
If this doesn't do the trick our next step will be to try charging it for a bit and then trying once more to turn it on.There are three ways to charge the internal battery in your automotive GPS device.1.Use the provided vehicle power cable that came with your GPS device. The device will charge while powered-on and using the device, as well as when the GPS device is powered off and plugged into a running vehicle.2.Use an AC power adapter. Some devices come with this power cable to plug the GPS device into a wall outlet allowing the GPS device to take a charge. 3.For most devices, the final way of charging the battery is to plug the GPS into a powered-on computer with a USB cable. Note: Note: The Quest, Quest 2, and nuviCamLMTHD will not charge using a USB cable. This method of charging will be a trickle charge and it may take longer than the other two options, however it will still charge the battery. A full charge via USB may take as long as 8-12 hours. A USB cable is provided with certain GPS models.For devices that do not come with this cable, one can be purchased from Garmin's online store.NOTES: All devices will come with a suction cup mount and vehicle power cable to charge the device. However, only some models come with an AC power cable and/or a USB cable. If either cable did not come with the device, they can be purchased from Garmin or Garmin's dealers. To purchase one from Garmin, please visit the Garmin website at https://buy.garmin.com/shop/Garmin only recommends using an AC power charger that is purchased from Garmin. Third-party cables may not charge the nuvi. The message "Attached power cable cannot charge device. Please use the cable provided with your device" may display on the device if using a third-party charger or third-party USB adapter, etc.Please note that temperature can play an effect on the charging of a device. If the battery registers a temperature of 0°C (32°F) and below or 45°C (113°F) and above, it will not charge. When connected to external power, it will only be operating off of external power.
Ask Your Own GPS Question
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Electronics Support Tech
Category: GPS
Satisfied Customers: 1,466
1,466 Satisfied Customers
Experience: MIS degree and 15+ years experience supporting electronics of all kinds

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,490 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
I would like to install updates on my Garmin Nuvi. About 4
I would like to install updates on my Garmin Nuvi JA: How old is your Nuvi? Customer: About 4 years JA: What have you tried so far with your Garmin? Customer: I tried to update but cannot JA: Anything… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
It seems to be stuck on the screen that says Garmin. S6.
It seems to be stuck on the screen that says Garmin … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have a Golf Buddy WT6 model GPS watch. The watch was
I have a Golf Buddy WT6 model GPS watch. The watch was purchased several months ago and had worried great up until this past week . On my last three rounds when I hit the golf button it goes through a… read more
Harry
Harry
507 satisfied customers
I keep trying to connect golf buddy to my computer. I plug
I keep trying to connect golf buddy to my computer. I plug the unit into my computer and follow directions, but it fails every time. Not recognizing the unit … read more
Harry
Harry
507 satisfied customers
I just bought the navman duo suv. I have a mac as my
I just bought the navman duo suv. I have a mac as my desktop. How do i open the Navman disk info Mac? … read more
Harry
Harry
507 satisfied customers
I have a Garmin GPS unit. Have not used it for several
I have a Garmin GPS unit. Have not used it for several months. Seems dead. Tried to recharge but no go. I assume the battery is dead. Where can I have it repaired?. I live in N Vancouver BC> … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
Screen worked fine when I started out then became dimmer and
Screen worked fine when I started out then became dimmer and dimmer until I can't see it anymore … read more
Harry
Harry
507 satisfied customers
I have a brand new Garmin 610T that I have turned on once
I have a brand new Garmin 610T that I have turned on once two weeks ago ( all was good) and today I turn it on and it only displays the Garmin name then shuts off a few seconds later. I have tried the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Need update for nuvu 40. 3 4 years. Garmin express. What is
need update for nuvu 40 JA: How old is your Nuvi? Customer: 3 4 years JA: What have you tried so far with your Garmin? Customer: garmin express JA: Anything else you want the GPS Expert to know before… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
HOW TO DOWNLOAD WAYPOINTS TO THE COMPUTER. GARMIN ETREX
I PLUGGED IT IN TO THE COMPUTER WITH THE SUPPLIED CORD … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
819 satisfied customers
My wtx watch takes about 3 or 4 holes at least to find a
my wtx watch takes about 3 or 4 holes at least to find a satellite and frequently loses reception. this happens both in my florida home and in my north Carolina summer home where it was purchased this… read more
Harry
Harry
507 satisfied customers
On half moon bay golf club Cairns my 150 gps has a big error
On half moon bay golf club Cairns my 150 gps has a big error for middle of green on the 8th hole … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Will not hold a charge. Always computer i leave home with it
always computer i leave home with it showing full charge however it dies before 1st hole … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I tried to download from the net and then it sopped to work.
Second opinion] I tried to download from the net and then it sopped to work. I tried to reset but no success. Now it's completely dead. What can I do other than trow it away??… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
How do I set the time to CST on my 7771T-LMB. Magellan.
how do I set the time to CST on my 7771T-LMB JA: Who makes your GPS? Customer: magellan JA: What have you tried so far with your Magellan? Customer: setting but there is no option for time chaning JA:… read more
Harry
Harry
507 satisfied customers
Have a new GPS Garmin 60, need help instructions confusing.
have a new GPS Garmin 60, need help instructions confusing. downloaded the manuals. need to have some one who can tell me what to do. I have the unit here near the computer. HELP … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,490 satisfied customers
Did my nuvi 57 maps get updated after I ran the proper soft
Did my nuvi 57 maps get updated after I ran the proper soft ware Garmin Express? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
50 satisfied customers
I need a replacement battery for golf buddy world.... A09
I need a replacement battery for golf buddy world....Li A09 07? Any idea where to obtain? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x