How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2463
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Device will not pickup satellites, or hold the lock on the

Customer Question

device will not pickup satellites , or hold the lock on the satellites screen changes colour and cannot choose some colours
JA: How long has this been going on?
Customer: 3 - 4 weeks
JA: What troubleshooting have you tried?
Customer: updated device
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you
Submitted: 11 months ago.
Category: GPS
Expert:  Pete replied 11 months ago.

Hi there,

What is the make and model number of your GPS device?
Approximately how old is it?