How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Installed a new battery in garmin 260w with charge cable red

Customer Question

installed a new battery in garmin 260w with charge cable red light on indicating power.
A message comes up on GPS screen "lost external power battery low"
Possible power cable problem? Help Please
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The AGE of the device?

2) WHEN this issue first began?

3) Has another power adapter been tried?

4) Does the device still charge when attached to a USB cable and a powered ON computer?


Customer: replied 1 year ago.
cancel my original reguest for technician help this unit is not worth your charges thanks anyway
Expert:  Greg A. replied 1 year ago.

Hi again,

We experts are "users" of this site - just like you - and have NO access to ANY of your private information or account. But YOU should be able to manage your account by clicking the "my account" link on your side of this system.

If you have ANY concerns about your account or site operation, You can contact the Customer Service department at the following page:

Please let me know if you have any more questions - about your device or cable(s).

Take Care & Travel Safe, Greg A.