GPS

GPS Repair Problems? Ask a GPS Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

GPS

My garmin gps nivicam lmthd will not turn on.

Customer Question
my garmin gps nivicam lmthd will not turn on.
Submitted: 1 year ago.Category: GPS
Ask Your Own GPS Question
Answered in 2 minutes by:
8/10/2016
Electronics Technician: Greg A., Engineer replied 1 year ago
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,492
Experience: Using & Working with GPS systems for 10+ years
Verified

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was the device last used SUCCESSFULLY?

2) The AGE of the device?

3) WHEN this issue first began?

Thanks

Ask Your Own GPS Question
Customer reply replied 1 year ago
6 MONTHS-11/2 YEARS-TODAY
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

OK - first, I see this is "duplicate" of an earlier question, and I will try to have that earlier question closed - so you won't be charged for it.

Please try to keep all replies on this question thread.

Ask Your Own GPS Question
Electronics Technician: Greg A., Engineer replied 1 year ago

Now that other question will be closed, may I ask :

1) for HOW LONG you had this unit connected to power - before trying to power it up?

2) What power source are you connecting to?

Thanks

Ask Your Own GPS Question
Customer reply replied 1 year ago
1 HOUR-AC ADAPTER
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

I see your request for a "Premium Service" (phone call), but I'm not near a phone right now to be able to do a call. But another expert may respond to your request at any time - before I can reach a phone.

What AC power adapter was used (was it a Garmin Adapter)?

And did you try to power ON the device WHEN connected to that adapter AND when it was disconnected?

Thanks

Ask Your Own GPS Question
Customer reply replied 1 year ago
i have used this adapter when the unit was working. i tried to power up the unit in my car. same results.
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

OK - that fine. I'm just trying to find out if the adapter WAS/IS working - and that the device will take a charge (after sitting for six months).

So may I ask WHERE and HOW the device was stored for that six-month period?

I ask because the (tiny) battery in the device MAY have been weakened over that period of time - especially if exposed to extreme temperatures.

Thanks

Ask Your Own GPS Question
Customer reply replied 1 year ago
the unit was stored in my home that is temp. regulated
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - that sounds good.

So may I ask if you still have the USB cable handy - for connecting the device to the computer?

I only ask so that we can try an alternate cable and charging power source AND to see if the device is "seen" by the computer (once connected and allowed to charge for a while).

Thanks

Ask Your Own GPS Question
Customer reply replied 1 year ago
i tried that. did not work.
Electronics Technician: Greg A., Engineer replied 1 year ago

NOTE: When connected to a computer, the internal battery will charge much more slowly. And with some "portable" computers (laptop), it may not charge at all.

So what type of computer was it attached to - and for how long?

Ask Your Own GPS Question
Customer reply replied 1 year ago
samsung-approximately 8 hours.
Electronics Technician: Greg A., Engineer replied 1 year ago

Samsung Computer???

If so, is it a desktop or laptop computer?

Ask Your Own GPS Question
Customer reply replied 1 year ago
laptop
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - was the laptop turned ON for those 8 hours?

And was it NOT in a "power saving" mode?

I only ask because some (many) laptop computer turn OFF the power to the USB ports - when the computer is not in use, or a USB port has not had any activity for a period of time.

Ask Your Own GPS Question
Customer reply replied 1 year ago
no. not in power saving mode.
Customer reply replied 1 year ago
laptop was connected to power source.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - I'm not familiar with the different power settings on this particular laptop, so let me make a recommendation for what to do now - to see if you can get the device to power up.

1) Connect the device to a KNOWN GOOD power source, and leave it connected (to attempt to charge the battery) for TWO HOURS.

This power source could be your AC adapter (if you TEST it and it powers a DIFFERENT device), or it could be the vehicle power adapter.

2) After that TWO hours, disconnect the device and try to power on again, by pushing and HOLDING the power button (usually 30-45 seconds should be enough).

Please give that a try and let me know your results.

Thanks

Ask Your Own GPS Question
Electronics Technician: Greg A., Engineer replied 1 year ago
Phone call session started
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,492
2,492 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,492 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
Just received a Magellan Roadmate 800 from garage sale. Do
Just received a Magellan Roadmate 800 from garage sale. Do not have password. I was wondering how to reset the password ***** it is not known. … read more
Harry
Harry
550 satisfied customers
I have a Garmin nuvi255W, and just took a map update from my
Hi. I have a Garmin nuvi255W, and just took a map update from my computer with Garmin Express program. device is on, but I can't shut it off now. I am sliding the switch on the top left to the left fo… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
No sound on my gps. Magellan. Everything press for sound
no sound on my gps JA: Who makes your GPS? Customer: magellan JA: What have you tried so far with your Magellan? Customer: everything press for sound arrow + JA: Anything else you want the GPS Expert … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Re: Garmin gps nuvi57LM: Simple question: I got a new mini
Simple question: I got a new mini sd card so I could update maps; HOW TO REMOVE EXISTING CARD FROM THE DEVICE???? Could not find answer in the garmin manual or on utube. … read more
Greg A.
Greg A.
Engineer
2,492 satisfied customers
The 2013 GC sat nav does not accept a full 6 digit UK post
The 2013 GC sat nav does not accept a full 6 digit UK post code. It only accepts 4 digits and it is impossible to find a location using 4 digits. In many case the database has the street listed but of… read more
Harry
Harry
550 satisfied customers
I received a garmin vivofit for Christmas. Changed the
I received a garmin vivofit for Christmas. Changed the batteries, and then noticed on the left had side of the LED screen, there is an oval silver mark that is blocking the last number on the screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
I want to upgrade I believe I have lifetime upgrade I have
I want to upgrade I believe I have lifetime upgrade I have received this service in the past … read more
Harry
Harry
550 satisfied customers
My son has a vivofit jnr 2 - the screen is flashing on and
my son has a vivofit jnr 2 - the screen is flashing on and off - it is on the homes creen with the time and his name … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
Im looking for a global tracker that last as as possible and
Im looking for a global tracker that last as long as possible and i want more info on monthy fees … read more
Harry
Harry
550 satisfied customers
Everything is good but no voice command. Garmin. Reset.
everything is good but no voice command. JA: Who makes your GPS? Customer: garmin JA: What have you tried so far with your Garmin? Customer: reset JA: Anything else you want the GPS Expert to know bef… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
I have a NUVI 205 SERIES Garmin and have not used it for a
I have a NUVI 205 SERIES Garmin and have not used it for a while and I'm trying to put in an address in Pa for Harrisburg Intl Airport , but the address is One Terminal Drive Middletown Pa, but my uni… read more
Greg A.
Greg A.
Engineer
2,492 satisfied customers
Downloaded map updates lost maps display and no points of
downloaded map updates lost maps display and no points of interest … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I would like to activate my gps because Iwant to have a pin
I would like to activate my gps because Iwant to have a pin N0 … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I just purchased a new Tomtom and I need to set it up. Can
I just purchased a new Tomtom and I need to set it up. Can you help me? … read more
Harry
Harry
550 satisfied customers
Goes to search but will not pick up a golf course. It is a
Goes to search but will not pick up a golf course JA: Who makes your GPS? Customer: It is a neo ghost JA: What have you tried so far with your GPS? Customer: Repeatedly trying and stays on search JA: … read more
Harry
Harry
550 satisfied customers
Need a suction cup for my tomtom model Cn14644. Old batbe 4
need a suction cup for my tomtom model Cn14644 JA: How old is your CN14644? Customer: old batbe 4 years JA: What have you tried so far with your TomTom? Customer: one store in Orlando "best buy" JA: A… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,677 satisfied customers
No satellite signal. Garmin. Reset plotter and then update
no satellite signal JA: Who makes your GPS? Customer: Garmin JA: What have you tried so far with your Garmin? Customer: reset plotter and then update SD card JA: Anything else you want the GPS Expert … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
I would like to update my auto navigation system. Garmin.
i would like to update my auto navigation system JA: Who makes your GPS? Customer: Garmin JA: What have you tried so far with your Garmin? Customer: noted my 10 diget ID JA: Anything else you want the… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x